Popular questions
Prepaid Cards
What are CrediMax Prepaid Cards?
CrediMax Prepaid Cards are reloadable prepaid cards that can be used for purchases, online shopping, and ATM withdrawals. They operate on the Visa or Mastercard network and provide an alternative to traditional bank-issued debit or credit cards.
Was this helpful?
What are the different types of CrediMax Prepaid Cards?
CrediMax offers the following prepaid card options: • Mastercard Cardy • Visa Cardy EX
Was this helpful?
What is Visa Cardy EX Card?
Cardy EX is a multi-currency Visa prepaid card that allows you to hold and transact in multiple foreign currencies in addition to Bahraini Dinars (BD). It provides easy and secure payments when traveling or making international purchases.
Was this helpful?
What currencies are available on the Cardy EX Card?
The base currency is Bahraini Dinars (BD), and you can also transact in the following 5 foreign currencies wit competitive rates:
- United States Dollar (USD)
- British Pound Sterling (GBP)
- Euro (EUR)
- Saudi Riyal (SAR)
- United Arab Emirates Dirham (AED)
Was this helpful?
What are the key features of CrediMax Prepaid Cards?
- Load funds as needed
- Use for purchases, online shopping, and ATM withdrawals
- No minimum income requirements
- Global acceptance at millions of merchants and ATMs globally
- Provides enhanced security versus carrying cash
- Real-time transaction notifications
- 24/7 customer support
Was this helpful?
How do I get a CrediMax Prepaid card?
You can apply for a CrediMax Prepaid Card by:
- Visiting one of CrediMax branches in Bahrain
- Applying online through eCrediMax Mobile Application
- Contacting CrediMax sales representative on [email protected]
Was this helpful?
What are the required documents to apply for CrediMax Prepaid card?
- Valid ID copy (CPR both sides or CR).
- Valid Copy of Passport (Including residence permit for non-Bahrainis)
- Valid copy of the legal guardian ID (for application related to minors).
- Copy of the residential address proof.
- Copy of source of income (if applicable).
* Original IDs and Passport or CR should be presented with application form.
Was this helpful?
What are the fees for CrediMax Prepaid Cards?
Was this helpful?
How do I load funds onto my CrediMax Prepaid Card?
You can make payments through the following methods:
- CrediMax website
- CrediMax Mobile Application
- Cash/cheque deposit at BBK branches
- BBK Cash Deposit Machines
- CrediMax Telebanking
- BBK online banking
- Fawateer
Was this helpful?
How do I collect my Prepaid card?
Once your application has been approved, we will send you an SMS with the card verification code. Your Prepaid card will be sent to you by Aramex.
Was this helpful?
How can I activate my Prepaid card?
Once the card is issued, you will receive a verification code via SMS. In order to activate the card, you should change the verification code and create a new PIN for that card through different channels:
- CrediMax website
- BBK ATM machines
- CrediMax Mobile App
Was this helpful?
Can I withdraw cash from the Prepaid card?
Yes, you can withdraw cash from CrediMax Prepaid cards.
Was this helpful?
How can I receive my statement?
You can view your statements through CrediMax mobile application.
Was this helpful?
What is the validity period of CrediMax Prepaid cards?
CrediMax Prepaid card is issued for a period of three (3) years.
Was this helpful?
What is a CVV number?
The "Card Verification Value" (CVV) is the 3-digit code on the back of your Prepaid card. This code is usually required when conducting online transactions.
Was this helpful?
Can CrediMax Prepaid card be used contactless?
Yes, you can make transactions quickly, confidently, and securely with our contactless Prepaid Cards if the transaction is BD 50 and less. Just tap your card to pay at retail outlets in seconds.
Was this helpful?
Will I automatically receive a new CrediMax Prepaid Card, if my existing Prepaid card is about to expire?
Yes, you will receive a new prepaid Card 2-3 weeks prior to expiry of the Prepaid card if you made any transaction in the last 12 months.
Was this helpful?
How do I change my personal details?
You may update your contact number/e-mail ID by:
- Visiting the nearest CrediMax branch
- Calling our 24/7 call centre
- Logging onto CrediMax Mobile Application
Was this helpful?
Will I receive a new PIN for the replaced Prepaid card?
If the card number has been changed then yes you will receive a new PIN, otherwise you can use the same existing PIN.
Was this helpful?
Can't find what you are looking for?
