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POS Machines

Popular questions

POS Machines

  • Swipe/insert the card through the POS terminal.
  • Key in the amount and press “Enter”.
  • Ask the customer to enter his/her PIN code (if required).
  • The POS terminal will then Approve and print out the purchase receipt.
  • Once approved, tear off the receipt and ask the Cardholder to sign if it is required, depending on the card.
  • Verify the Cardholder’s signature on the receipt against the card if Signature was required.
  • Keep the original singed copy and press “Enter” for the Cardholder’s copy.
  • To avoid fraud, pay attention to the cardholder’s behavior.
  • If you suspect behavior, follow code 10 steps.

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  • Press menu and choose “Offline”.
  • Insert/Swipe the card or key-in the card number and the expiry date. through the POS terminal.
  • Enter the amount and press “Enter”.
  • Enter the approval code obtained from “Authorization Receipt” and press “Enter”.
  • Tear off the receipt and ask the Cardholder, if present, to sign.
  • Verify the Cardholder’s signature on the receipt against the card, if present.
  • Keep the original signed copy and press “Enter” again to print the Cardholder’s copy.

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  • Press menu and choose “Tips Comp”.
  • Enter the Receipt Number and press “Enter”.
  • Enter the tip amount and press “Enter”.
  • Enter the total amount (Tips + Transaction Amount) and press “Enter”.
  • Wait for the receipt print out.
  • Keep the original copy and press (Enter) for Cardholder’s copy (If Needed).

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  • Press menu and choose “Void”.
  • Enter the Receipt Number and press “Enter”.
  • Enter the amount and press “Enter”.
  • Tear off the receipt and attach it with the original receipt and press “Enter” to print the Cardholder’s copy.
  • Merchants should keep a copy for future reference.
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Was this helpful?

  • Press menu and choose “Report”.
  • Choose from the below options:
  • F1 Card-Wise (Total amount of cards type).
  • F3 User-Wise (Full details of the transactions).
  • F4 -Wise (Full details of the transactions).
  • Press “Enter” to confirm.
  • Wait for POS terminal to print out the Transaction Report.
  •  

Was this helpful?

  • Press menu and choose “Reprint”
  • Enter the Receipt Number and press “Enter”
  • Press “Enter” again to confirm
  • Tear off the receipt and ask the Cardholder to sign, if required
  • Verify the Cardholder’s signature on the receipt against the card, if applicable. 

Was this helpful?

  • Press menu and choose “Upload”.
  • Press “Enter” to confirm.
  • The Upload Report will be printed once process is completed.

 

Note: A successful Upload will mention (Accepted) at the end of the report

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