Terms and Conditions
Dubai Parks & Resorts
- Up to 6 tickets can be purchased per transaction.
- The offer is valid until June 30, 2025.
- Discounts are valid for online bookings and at gate purchases
- This offer is subject to availability and cannot be combined with any other offer or promotion.
- This offer is applicable to Visa cards issued worldwide.
- To avail this offer, payment can only be made with Visa credit or debit cards.
- This offer is valid during public holidays as well.
- The general admission fees may be subject to change during the promotion period.
- Tickets are valid for normal operating hours on the chosen date, please check website details for timings.
- Unless otherwise stated, this ticket is only valid for the theme park(s) shown on the ticket and is not valid for skill games or separately ticketed events, performances, school trips, corporate events or activities within Dubai Parks™ and Resorts.
- Dubai Parks™ and Resorts and the relevant park, in their absolute discretion, reserve the right to vary the opening and closing dates and times of the attractions and to close, remove or cancel all or any part of the rides, events or facilities within the attractions for any reason including, but not being limited to technical, health and safety and/or operational reasons or due to special events or private functions. For the avoidance of doubt, the full value or any part of the value of the ticket will not be refunded nor will any compensation be payable if any of attractions are removed or closed during the year.
- Tickets are non-refundable, non-resalable and non-exchangeable for any other promotion, discount or ticket.
- All persons entering the park(s) are subject to the rules and regulations of entry as displayed at each park’s main entrance, at Guest Services and as otherwise made available by Dubai Parks™ and Resorts.
Inside Burj Al Arab
- Up to 6 tickets can be purchased per transaction.
- The offer is valid until June 30, 2025.
- Discounts are valid for online bookings and at gate purchases
- This offer is subject to availability and cannot be combined with any other offer or promotion.
- This offer is applicable to Visa cards issued worldwide.
- To avail this offer, payment can only be made with Visa credit or debit cards.
- This offer is valid during public holidays as well.
- The general admission fees may be subject to change during the promotion period.
- Entrance to the Inside Burj Al Arab tour is via the Inside Burj Al Arab Ticketing Lounge at Jumeirah Beach Hotel
- The highlights of the butler-guided tour (approximately 60–90 mins) include viewing the Arabian Sea
- Guests should arrive 15 minutes before the start of their tour
- Adult tickets apply to individuals age 13+
- Child tickets apply to children aged from 4 to 12
- Children age 3 and under go free with an accompanying adult ticket-holder; complimentary tickets are issued at the Inside Burj Al Arab Ticketing Lounge (child’s proof of age may be required)
- All children and teens age 16 and under must be accompanied by an adult (age 21+)
- Alcoholic packages are available to adults age 21+ (proof of age may be required)
- UMA Lounge opens from 11am
- Sahn Eddar is open for bookings 10:00–14:00 and 17:00–21:30
- Ticket-holders should dress in a manner that is respectful of local customs
- No photographs may be taken in the main Atrium or on the first floor
- Ticket-holders are advised to use the valet parking service at Jumeirah Beach Hotel.
The Green Planet
- Up to 6 tickets can be purchased per transaction.
- Includes full access to the Creatures of the Night, The Forest Floor, The Mid-story and The Canopy
- Our professionally trained and friendly staff will guide you through this experience and will happily answer all your questions on the living habitats of these exotic animals
- All infants under 2 are free to enter
- Includes up to 4-hours free parking at CityWalk underground parking validation
- Adventure Trail play area: Requires closed toed shoes. Max 70kg weight & Max 150cm height restriction.
- Soft Play area: Requires socks. Max 40kg weight & Max 150cm height restriction.
- Includes full access to Nature Park.
- This offer is applicable to Visa cards issued worldwide.
- Discounts are valid for online bookings and at gate purchases
- The offer is valid until June 30, 2025.
- This offer is applicable on public holidays as well.
- All bookings are non-refundable, non-transferable or non-exchangeable.
- Online booking confirmations must be shown in print or on a smart device at the venue to access and all bookings must be exchanged for tickets or voucher to enter the park.
- Online bookings do not include any retail or food and beverage items unless specifically listed.
- Online promotions cannot be combined with any other promotion or offer and can only be used for online bookings.
Wild Wadi
- Up to 6 tickets can be purchased per transaction.
- The offer is valid until June 30, 2025.
- Discounts are valid for online bookings and at gate purchases.
- This offer is subject to availability and cannot be combined with any other offer or promotion.
- This offer is applicable to Visa cards issued worldwide.
- To avail this offer, payment can only be made with Visa credit or debit cards.
- This offer is valid during public holidays as well.
- The general admission fees may be subject to change during the promotion period.
- Wild Wadi Waterpark reserves the right to change any of the terms and conditions without prior notice.
- Wild Wadi Waterpark tickets cannot be refunded or cancelled.
- All prices inclusive of 5% VAT.
- Certain rides, attractions or outlets may be unavailable during your visit.
